List the authenticated caller's support tickets.

GET

/v1/support

const url = 'https://api.share2.us/v1/support';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request GET \
  --url https://api.share2.us/v1/support \
  --header 'Authorization: Bearer <token>'

Requires an interactive login; a personal API token is refused with 403 session_required. A ticket carries whatever the account holder chose to tell us and a reply is sent in their name.

Authorizations

bearerAuth

Responses

200

Caller support tickets, newest updated first.

application/json

object

tickets

required

Array<object>

object

required

string format: uuid

account_id

string format: uuid

email

string format: email

subject

required

string

<= 200 characters

message

string

<= 20000 characters

status

required

string

Allowed values: open pending resolved closed merged

merged_into

string format: uuid

closed_by

string

Allowed values: user support

closed_at

string format: date-time

resolution_note

string

<= 4000 characters

satisfaction_rating

integer

>= 1 <= 5

resolution_feedback

string

<= 4000 characters

created_at

required

string format: date-time

updated_at

required

string format: date-time

message_count

integer

last_message_preview

string

last_author_type

string

Allowed values: user support system

next_cursor

string | null

Example

{
  "tickets": [
    {
      "status": "open",
      "closed_by": "user",
      "last_author_type": "user"
    }
  ]
}

default

Standard error envelope.

application/json

object

error

required

object

code

required

string

message

required

string

request_id

required

string

Example

{
  "error": {
    "code": "quota_exceeded"
  }
}